Enable Purchase

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  maryakiki · Member · Sep 26, 2020 at 11:21 pm

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  I am trying to make a purchase but every time I try to submit my payment the same error occur .

  Kindly find the error below :

  Purchases are currently disabled. Please contact us to re-enable purchases

  I have the Free plan, but I am looking to update it to premium, let me know if you can provide me with further guidance to solve this issue.

  The blog I need help with is: (visible only to logged in users)

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  bizanimesh · Staff · Sep 27, 2020 at 8:59 am

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  Hi there,

  This topic is tagged as “modlook” for WordPress staff assistance. They work through all tagged threads every day, replying to the oldest threads first. Someone from the team will get back to you soon. I appreciate your patience and understanding. 🙂

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  kokkieh · Staff · Sep 28, 2020 at 6:26 am

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  Hi there,

  Please be patient while waiting for a reply from our billing support team to the email support ticket you’ve already submitted to them.

  We cannot help with blocked purchases in the public forums.