enable purchase

• 

  unehistoirede974 · Member · Nov 2, 2020 at 1:47 pm

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  Hi, I just created my account and I cannot pay:
  Purchases are currently disabled. Please contact us to re-enable purchases.

  Could you please enable purchase?
  thank you

• 

  kokkieh · Staff · Nov 3, 2020 at 4:57 am

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  Hi there,

  Please click the Contact Us link in that notice to submit a support ticket to our billing support team for help with this. They will then follow up with you via email.

  We cannot assist with blocked purchases in the public forums.

• 

  unehistoirede974 · Member · Nov 3, 2020 at 7:46 am

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  Hi,,

  could you please enable purchase for my account?

  thank you

• 

  fstat · Staff · Nov 3, 2020 at 7:52 am

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  I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.