endless loop with woocommerce support, wordpress and email verification

  • Unknown's avatar
    beddingwh · Member ·

    endless loop with woocommerce support, wordpress and email verification.

    Trying to lodge a support ticket via woocommerce support, takes me to wordpress.com where I login with an e-mail verified account and when i click on support in woocommerce.com it always says ‘In order to access this section of your account please verify your email address’ despite having verified the email address and logging in and out.

    Really convoluted guys….

    I don’t have a site linked to this WordPress.com account

  • aleone89 · Staff ·

    Hello there,

    Many thanks for reaching out.

    Are you able to confirm the URL of the website that you need assistance with please?

  • aleone89 · Staff ·

    Hello there,

    Many thanks for reaching out.

    Are you able to confirm the URL of the website that you need assistance with please?

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