Ensuring I get a domain refund

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  fuchsiabrain · Member · Sep 24, 2017 at 11:50 pm

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  I had gotten the personal plan today, along with a domain. I just canceled the plan and got a partial refund. But I’d like to make sure I get the rest of my refund for the domain.

  The blog I need help with is: (visible only to logged in users)

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  akumarjain · Staff · Sep 25, 2017 at 12:14 am

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  I have added modlook tag to this thread for the attention of the support staff. Please wait while someone from the support team gets back to you on this. Meanwhile, it would help support staff if you can share the domain name you canceled.

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  fuchsiabrain · Member · Sep 25, 2017 at 12:19 am

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  fuschiabrain.com is the domain I canceled.

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  akumarjain · Staff · Sep 25, 2017 at 12:25 am

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  Thank you for providing the domain name. Please wait for someone from the support team to get back to you on this.

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  gemmacevans · Member · Sep 25, 2017 at 10:00 am

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  Hi fuchsiabrain,

  I’ve refunded the remaining $26 and there is a copy of the refund receipt in your Billing History:

  https://wordpress.com/me/purchases/billing

  Refunds usually take 7-14 business days to show on your statement, so you can expect to receive the money around that time.

  Please let me know if you need any other help.