entête / header

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  imageincabestany · Member · Mar 5, 2015 at 5:50 pm

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  Hello,
  I have a problem with my header, I don’t understand, the picture disappears some time after the upload. I have tried to upload different files (jpeg, png …) ; it works during some days then after it disappears again.
  Our festival is in two weeks and it’s really important for us to have it.
  Can you help me please?
  Thank you very much in advance,
  All the best from south of France,
  Florent

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Mar 5, 2015 at 8:37 pm

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  Hi!

  It looks like you’ve uploaded several header images shown here:

  https://imageincabestany.wordpress.com/wp-admin/themes.php?page=custom-header

  However, those image links are appearing broken. Are you deleting them from your Media Library after uploading? You will need to leave them in your Media Library so they can work correctly.

  Can you try adding a brand new header image under Appearance -> Customize -> Header? Once you’ve uploaded the header, please leave it in your Media Library. Let me know once you’ve done that so I can take a look!

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  imageincabestany · Member · Mar 6, 2015 at 10:00 am

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  Thank you very much for your reply :)
  No I have not deleted the 4 last one but they appear invisible in my Media Library. Yesterday, I have added one more and the header has worked during few hour then disappears again. I have upload a new one some minutes ago.

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  jeremeylduvall · Member · Mar 6, 2015 at 4:50 pm

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  Currently, the selected header is a broken image, which is why it’s appearing black. Let’s start over by removing all of the uploaded images from Appearance -> Customize -> Header so far. You can do that by clicking on the image and using the small “X”:

  http://d.pr/i/17UIz

  Once you do that, can you upload one image and set it as the header image on your site? Let me know once you have only one image in your header area!

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  imageincabestany · Member · Mar 6, 2015 at 5:28 pm

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  It’s done :)

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  jeremeylduvall · Member · Mar 6, 2015 at 9:56 pm

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  Awesome! It looks like the header image is sticking correctly as shown here:

  http://d.pr/i/1hicQ

  Is it appearing for you as well?

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  imageincabestany · Member · Mar 9, 2015 at 10:29 am

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  Yes it is ! Thank you very much : )

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  jeremeylduvall · Member · Mar 9, 2015 at 3:32 pm

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  Great!