entitlement to direct contact

  • Unknown's avatar
    oldie1 · Member ·

    Dear WordPress

    According to your website, those who have paid for upgrades are entitled to contact you directly for support.

    Well…I have upgraded but am not being offered any direct contact. Please explain.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    jenia · Member ·

    Hi there, I see that you were able to send in a support request. Please reply to my email to let us know what we can help you with, and we’ll be glad to assist :)

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