Envato Installation Information

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  kwitscher · Member · May 27, 2022 at 9:27 pm

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  Hi. I have a website with you. I want to install a calendar using Envato and Envato needs certain information before they can install. Can you please provide me with the following information.

  FTP details

  In order to upload files to your website, your service provider will need FTP (File Transfer Protocol) access.

  You’ll need to provide an FTP server address (usually something like http://ftp.yourwebsite.com) and a username and password.

  Note: Generally this will give your service provider access to all files that have been uploaded to your web hosting account, so if you would like to restrict their access to just the folder where they’ll be working, contact your web hosting provider’s support department. They should be able to help you set up a restricted FTP account for your service provider.

  Control Panel login details

  In order to configure a database and other settings for your website, your service provider will usually need access to your web hosting account’s control panel. On many hosting setups this is called cPanel, but this may be called something different on your setup.

  You’ll need to provide a URL where your service provider can log in, and a username and password.

  Note: As above, this will give your service provider access to a lot of settings on your web hosting account. If you would like to restrict their access to just the areas that they need, contact your web hosting provider’s support department to set this up.

  THANK YOU.

  Yoga Home

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  rbgly · Staff · May 27, 2022 at 10:59 pm

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  Hi there!

  It sounds as though you’re using the self-hosted WordPress.org whereas you’ve landed here on the WordPress.com forums which is for the managed hosting solution.

  You can see the differences here:
  https://wordpress.com/support/com-vs-org/

  To get the best response for your requirements I would recommend either reaching out to your current host or using the WordPress.org forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  I hope that helps to point you in the right direction :)