Epic problems adding a nextgen gallery to a page

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  yellowtintedlife · Member · Dec 9, 2015 at 12:46 am

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  Hi there,

  I am new to wordpress- had someone develop my site and now I am trying to add a new page with a gallery and so far have wasted about 9 hours attempting it and cannot find anything out there to help. Most other articles etc seem to have buttons and things I dont.

  Currently my pages that have galleries show a little photo symbol like this [​IMG] in visual and in the text area have the code which references nextgen and an id. I can’t for the life of me find any id attached to the gallery I created so I can’t copy and paste this code and use the id (unless someone can tell me where to find a whole galleries id- it’s not in the url.)

  There is no green box on my toolbar like some people have and no settings under the ‘gallery’ on the sidebar- there is click here for settings in each gallery but nothing happens when I click it.

  When I go into insert ‘media’ there is an option to add a nextgen gallery but when i select the gallery i want to be added in the dropdown nothing happens, if I push select then it brings up all images and asks me if i want to post each individually. I’ve even tried doing it this labour intensive way but when it’s published it looks all messy, the current ones are all nice little lined boxes until clicked on- even when they are portrait images.

  Also one place mentioned updating or reinstalling the plugin- plugins are not in my sidebar.

  I hope someone can help me with this as I am literally tearing my hair out!!! Thanks in advance…

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  timethief · Member · Dec 9, 2015 at 2:34 am

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  https://yellowtintedlife.wordpress.com is no longer available.The authors have deleted this site.

  Please provide the URL of the exact site your refer to so we can verify where it is hosted and begin to help you.

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  yellowtintedlife · Member · Dec 9, 2015 at 2:36 am

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  yes I couldn’t sign in with my current site for some reason and had this old blog login, it’s http://www.envyevents.co.nz

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  timethief · Member · Dec 9, 2015 at 2:43 am

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  That site is not hosted by wordpress.COM. There is no domain mapping upgrade for envyevents.co.nz here and we do not provide support for that site which our support docs do not apply to.

  envyevents.co.nz is hosted by hd.net.nz
  WHOIS: Click Here
  IP Address: 113.21.226.167
  Name Servers:
  ns1.nameserver.net.nz
  ns3.nameserver.net.nz
  ns2.nameserver.net.nz

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

  See also https://apps.wordpress.org/support/

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  yellowtintedlife · Member · Dec 9, 2015 at 5:34 am

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  ok thanks for that- will go there

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  timethief · Member · Dec 9, 2015 at 5:36 am

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  You’re welcome and best wishes.