EPP Authorization Code

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  thecastleseeker · Member · Jul 2, 2018 at 4:04 pm

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  I am looking for the EPP code for my domain thecastleseeker.com. Any help would be greatly appreciated!

  The blog I need help with is: (visible only to logged in users)

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  cookgardensew · Member · Jul 2, 2018 at 4:22 pm

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  Hi @thecastleseeker.

  You can find your EPP code by following the instructions here:
  https://en.support.wordpress.com/move-domain/transfer-domain-registration/

  Thanks and have a great day!

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  thecastleseeker · Member · Jul 2, 2018 at 4:23 pm

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  Thanks for your prompt reply! Unfortunately, when I go to Domain Management, my purchased domain does not appear.

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  cookgardensew · Member · Jul 2, 2018 at 4:41 pm

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  Okay,

  A few questions for clarification on what you are working to accomplish.

  Are you moving the domain away from WordPress.com or looking to change your setup here so that thecastleseeker.com shows the content that is current at https://thecastleseeker.wordpress.com/?

  Does your domain purchase show in your purchases? If not, could you verify that it was purchased using the account you are currently logged in to?

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  thecastleseeker · Member · Jul 2, 2018 at 4:51 pm

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  I am looking to transfer thecastleseeker.com to Bluehost.

  Here is the receipt information:
  Receipt ID: [redacted by mod]
  Transaction ID: [redacted by mod]

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  torres126 · Member · Jul 2, 2018 at 4:57 pm

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  @thecastleseeker Please do not post sensitive information, including your Transaction ID, on the WordPress.com forums as they are public, as somebody could use the Transaction ID to take control of your account: https://en.support.wordpress.com/account-recovery/

  
  @cookgardensew As stated in the “Volunteers” help page, you should please tag staff for questions related to domains: https://en.support.wordpress.com/wordpress-com-volunteers/#when-to-call-in-staff

  With domain and refund-related questions, feel free to answer, but still tag the thread as well so we can double check

  I have tagged staff both to help with this issue, and to also remove the personal information posted.

  Thanks.

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  cookgardensew · Member · Jul 2, 2018 at 4:59 pm

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  Thanks for the update @torres126.

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  torres126 · Member · Jul 2, 2018 at 5:08 pm

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  @cookgardensew No problem, I used to make that mistake before (oops), but just letting you know! :)

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  justjennifer · Member · Jul 2, 2018 at 6:45 pm

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  Hello there, I’ve removed the sensitive information. Please keep in mind that you are posting in a public forum. This thread is tagged for Staff assistance regarding your domain. If they need that info, they may contact you directly. Cheers.

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  cookgardensew · Member · Jul 2, 2018 at 7:56 pm

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  I appreciate it, @torres126!

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  supernovia · Staff · Jul 3, 2018 at 12:34 am

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  Hi @thecastleseeker, the domain isn’t showing up because you cancelled it on this side. In this case, I was able to restore it to your account.

  You’ll need to use the transfer option instead of cancelling:

  Transfer a Domain to Another Registrar

  You can also point the domain there first if you want it to start working there sooner:

  Change a Domain’s Name Servers

  Once the transfer is complete and you can see the domain at Bluehost, you’re welcome to cancel any remaining upgrades if you’d like.

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  thecastleseeker · Member · Jul 3, 2018 at 1:31 pm

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  @supernovia Thanks so much for your help!