EPP key Request for www.Cityoftheweek.net

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  cityoftheweek · Member · Jan 18, 2017 at 7:30 pm

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  I’m Trying to transfer domain name http://www.cityoftheweek.net to Siteground hosting. For that, i’m asking kindly the WP team to provide an EPP code and the removal of ID protection, together with unlocking the domain name.

  The blog I need help with is: (visible only to logged in users)

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  geoffreyshilling · Member · Jan 19, 2017 at 9:57 am

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  This page has steps that cover how to transfer a domain:
  https://en.support.wordpress.com/transfer-domain-registration/

  Hopefully, that will help you get your domain transferred.

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  cityoftheweek · Member · Jan 19, 2017 at 10:18 am

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  I have only a linked blog to siteground, which has no transfer options. I have cityoftheweek.wordpress however, an old one which has these options. but that is an old version of my blog, which i dont use anymore. I would like to transfer the http://www.cityoftheweek.net domain name. I am kindly asking you to provide the EPP code for that domain. Please Help !

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  cityoftheweek · Member · Jan 20, 2017 at 5:53 am

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  Please be so kind as to provide me with that EPP key and the removal of ID protection for my site. I have 6 years of work which will basically go down the drain if you will not help me out. Please!

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  justjennifer · Member · Jan 20, 2017 at 6:02 am

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  Please read this about domain expiration: https://en.support.wordpress.com/domains/domain-expiration/

  Your domain cityoftheweek.net appears to be in the redemption period. If you want to transfer the domain to a different registrar you will first need Staff to try and recover it for you. The domain registrar imposes a $80 fee for this. Staff will need your agreement to pay this fee.

  Someone has tagged this thread for Staff assistance, but please indicate your agreement for the fee.

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  kokkieh · Staff · Jan 20, 2017 at 9:18 am

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  Hi there,

  Your domain expired on 7 December, which means you no longer own it. As @justjennifer indicated, it is currently in redemption and we’ll need to pay our registrar to get it back. Please let me know if you agree to this fee and I can get the recovery process started for you.

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  cityoftheweek · Member · Jan 20, 2017 at 9:33 am

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  Yes, please do that! I agree to pay the fee. Where do I need to pay it?

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  kokkieh · Staff · Jan 20, 2017 at 10:48 am

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  I have sent you a link via email. I’ll be notified when we receive your payment, and then I’ll contact our registrar immediately. Should the recovery fail, your payment will be refunded in full.

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  cityoftheweek · Member · Jan 20, 2017 at 10:52 am

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  Thanks a lot! Have just sent the payment. Fingers crossed it works!

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  kokkieh · Staff · Jan 20, 2017 at 10:55 am

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  Thanks. I’ve emailed our registrar. Hopefully they can still restore your domain today, before the weekend starts, but it might only be restored after the weekend as it’s a manual process on their side.

  I’ll let you know as soon as I hear from them.

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  cityoftheweek · Member · Jan 20, 2017 at 10:57 am

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  Thank you for your quick and efficient work! Have a lovely weekend!

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  kokkieh · Staff · Jan 20, 2017 at 2:23 pm

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  And to you also, thanks :)

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  kokkieh · Staff · Jan 23, 2017 at 3:58 pm

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  It’s later than I’d hoped, but your domain has just been restored by our registrar and I’ve reactivated it on your account. If you still want to transfer it to Siteground, please follow the steps here to unlock it and obtain the transfer code:

  Transfer a Domain to Another Registrar

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  cityoftheweek · Member · Jan 23, 2017 at 5:52 pm

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  Hello!
  First of all, thank you for the work you’ve done. I have tried to transfer the site over to Siteground, I respected all the steps, I paid the fee there and I just got the following email:
  “REGISTRAR TRANSFER DENIED
  Dear Adri Takacs,
  The transfer of cityoftheweek.net from WordPress.com to another registrar could not be completed for the following reason(s):

  If you believe that this domain name does not fit the situation described above, go to http://help.secureserver.net?prog_id=391143&isc=apibb2179&ci=92982&cvosrc=bounceback.2179.apibb2179 for assistance.

  Regards,
  WordPress.com
  Copyright (C) 1999-2017 Automattic. All rights reserved.”

  There’s no reason enlisted for why they would deny the transfer so I don’t understand… Why won’t they transfer it?
  Thanks in advance

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  kokkieh · Staff · Jan 23, 2017 at 5:58 pm

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  Your domain shows transfer locked until January next year, which isn’t right. I’ll email our registrar to follow up on that and let you know what they say.

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  cityoftheweek · Member · Jan 25, 2017 at 6:43 am

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  Thank you. Please let me know if you’ve heard any news

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  kokkieh · Staff · Jan 25, 2017 at 9:48 am

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  I’m still waiting on a reply from our registrar. I’ll follow up again if they haven’t replied to me by later today.

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  cityoftheweek · Member · Jan 25, 2017 at 9:54 am

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  Thank you!

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  kokkieh · Staff · Jan 26, 2017 at 8:43 am

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  Okay, your domain is not transfer locked any more, so you should now be able to transfer it. The same transfer code you requested before should still be valid, and your domain is still unlocked on our end from when you first tried to transfer it earlier in the week.

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  cityoftheweek · Member · Jan 26, 2017 at 10:08 am

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  I tried the same code then this came up.

  Could not issue transfer: Unable to process transfer for cityoftheweek.net: Invalid authorization information The requester has given authinfo which doesn’t match value . –Invalid authorization information xxxxxxxxxxxxxxxxxxx for cityoftheweek.net. Please contact the current registrar WILD WEST DOMAINS, LLC to verify it and try again.