ERR_CONNECTION_TIMED_OUT for uploaded media
-
Hi guys
I am reposting my previous message here as advised by supernovia
Exact status from my side: When uploading pictures and PDFs, everything seems ok but when upload is done, the thumbnails are corrupted. And trying to access any media file leads systematically to ERR_CONNECTION_TIMED_OUT. This includes previously uploaded media.
Progress from my side: I tried the access from different countries and the error disappeared. In fact, all my media files are perfectly accessible from other countries. To be more accurate: The connection timeout errors are systematic from Lebanon, while everything works smoothly from France and from USA.
-
-
Thanks.
BTW, this thread is tagged with modlook for Staff assistance.I’m interested in the answer. :)
-
Hey there,
What country are you currently residing in and who is your internet service provider? I know that certain providers like Sky and TalkTalk were having similar problems for users a while ago.
Let me know and I’d be happy to look further into the issue for you.
Thanks!
-
I’m in Lebanon and this connection timeout is systematic with all ISPs I have tried. The issue is with media only, the text on the blog is fine but all pictures and documents uploaded to the blog are unreachable from Lebanon.
Thanks !
-
Hi there,
I have contacted our team internally to see if we can figure out the issue. I will keep you updated with any progress when I receive it.
Let me know if you have any questions or updates on your end.
Thanks!
-
-
Hi
I have identified the issue. It seems to be ISP-related after all.
Sorry for the trouble, I will follow this separately with the ISP
Thanks a lot
- The topic ‘ERR_CONNECTION_TIMED_OUT for uploaded media’ is closed to new replies.