Erroneously Charged for WordPress

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  yellowstone1872 · Member · Mar 23, 2018 at 1:56 am

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  I have been charged two separate times by WordPress. I did not make these purchases and I do not use WordPress. How can I get these charges revoked? I want to speak with someone directly at WordPress.

  The blog I need help with is: (visible only to logged in users)

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  joshron · Member · Mar 23, 2018 at 2:06 am

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  Hi yellowstone1872,

  I’ll tag “modlook” to get a staff’s attention to help you out.

  Have a great day!

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  fstat · Staff · Mar 23, 2018 at 7:28 am

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  Hi there,

  I don’t see any charges to the account you’re using to contact us. Can you please let me know the WordPress.com username or the site’s address where those charges occurred?

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  yellowstone1872 · Member · Mar 23, 2018 at 10:51 am

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  I started a site for free on WordPress several years ago called “yellowstoneinfo.com” which hasn’t ever been updated or charged. The username is “yellowstone1872”. One charge occurred on March 21 and was for $22 and the other charge occurred on March 20 and was for $35.88. I can send you the exact text on my bank statement, but I don’t want to do that on a public forum. Thanks.

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  fstat · Staff · Mar 23, 2018 at 1:35 pm

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  I have sent you an email, please follow up there.

  Thanks!