Error 1019

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  reaganf9d40f5cf5 · Member · Oct 20, 2023 at 11:39 am

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  Hi, we cannot get our site Greativeequitybuilders.com back online. We were switching the hosting from godaddy to cloudflare and then tried to switch back to godaddy. But it got all messed Up i guess. I checked with GoDaddy and they confirmed my DNS information was correct so i figured the next step was finding out what to do about the website on wordpress. I cannot log into my admin page for the site since either

  Self-declared URL: creativeequitybuilders.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Oct 20, 2023 at 11:47 am

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  Hi there,

  Thank you for reaching out to the WordPress.com support. I understand the challenges you’re facing with your site, and I’m here to guide you in the right direction.

  Firstly, it’s important to clarify that there’s a distinction between WordPress.com and the open-source WordPress software that many hosting providers, including GoDaddy, use. Given this, our ability to directly assist and investigate issues is limited, as we can only address concerns on sites that are hosted directly on our WordPress.com managed hosting platform.

  For your understanding, our WordPress.com managed hosting offers a hassle-free experience with automatic updates, backups, and top-notch security, allowing site owners to focus on content and design rather than the technical aspects. You can learn more about our managed hosting services here: https://wordpress.com/hosting/

  If you are considering a more seamless experience, we have an easy-to-use migration plugin that can help you effortlessly move your site to our managed hosting platform. By doing so, you’ll have direct access to our dedicated support and a plethora of tools tailored for WordPress.com users.

  

  Import a Website » Import using Move to WordPress.com

  in WordPress.com Support

  3 min read

  Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

  However, if you prefer to stay with your current hosting setup, the community support forums for the open-source version of WordPress are incredibly helpful, and they are specifically tailored for issues like the one you’re experiencing. The community there is knowledgeable and can provide guidance on a wide range of topics. You can seek assistance at the following address: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  I hope this information steers you in the right direction. Whichever path you choose, I wish you all the best with getting your site back online and running smoothly.