ERROR

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  firestoveshow · Member · Aug 17, 2020 at 7:25 am

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  Just loaded Jet Pack and my site just crashed. I cannot do anything and access anything, site not visible to public etiher?? I only have this =
  Error thrown
  Call to undefined function wc_get_page_id()

  Can you help me please,
  I am totally lost

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  vinitdhake · Member · Aug 17, 2020 at 10:13 am

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  Hi there,

  Could you please share the link to the site you’re having trouble with?

  Just to let you know this is a public forum for sites hosted on WordPress.com.

  However, the best place to get support regarding Jetpack is by using this contact form:

  Contact Support

  If the site you are using is an open-source (WordPress.org) with a different host, you can refer to the correct forum here: https://wordpress.org/support/forums/
  http://wordpress.org/support/plugin/jetpack

  If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org

  Hope this helps!

  Thanks!

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  firestoveshow · Member · Aug 17, 2020 at 11:20 am

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  http://fireandstoveshow.co.uk/wp-admin/
  Who do I contact for .co.uk WordPress sites??

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  staff-mckluskey · Staff · Aug 18, 2020 at 8:37 am

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  @firestoveshow, the support for self-hosted WordPress.org sites is provided by volunteers from the WordPress community: https://wordpress.org/support/forums/

  What you described may be a plugin or theme conflict. Please try to disable all plugins except for Jetpack and switch to the default Twenty Twenty theme. If the problem goes away, enable them one by one to identify the source of the problem.

  To make it easier, you can install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.