Error 403 on domain

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  joaogdebrito · Member · Jun 5, 2024 at 9:06 am

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  Hi there,
  I have pointed the domain with your nameservers today but still, and in days before, I am receiving a 403 error on the website which seems to be tricky to solve since I can’t have access to the htaccess file or remove plugins to possibly understand any type of corrupted element.

  What is your possible workaround for this on wordpress.com?

  Regards,

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-oikake · Staff · Jun 5, 2024 at 9:20 am

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  Hi,
  
  I’ve checked your domain accessing-eu.com and it is already using WordPress.com nameservers and pointing to the WordPress.com content, as you can see here:

  

  As you mentioned 403 errors and plugins, this sounds like you are seeing the old content of the domain due to browser cache issues.

  Clearing your browser cache should solve the issue on your end. You can clear your browser cache by following this: https://wordpress.com/support/browser-issues/#clear-your-browser-cache
  
  Hope this helps!