Error 404, my website is not working
-
I cannt find the freelanzer that did my website and now, It shows error 404 and it tells me that they can not find the Name Last Modified Size Directorycgi-bin 2020-07-30 02:36 – Directorywp-content 2023-04-25 12:14 – [TXT]aios-bootstrap.php 2023-03-20 23:00 4k Fileerror_log 2023-04-25 12:07 760k [TXT]googlef769b96671a45eaa.html 2020-09-28 22:30 4k Proudly Served by LiteSpeed Web Server at excellencehomeservices.com Port 443′
Self-declared URL: http://www.excellencehomeservices.com/wp-admin
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to logged in users)
-
Hi there,
Apologies, but we can’t help with your issue directly because we don’t host your site on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.
You definitely have the option to move your site to us so we can provide in-house help, using our migration plugin: https://wordpress.org/plugins/wpcom-migration/ and the site would need to be on the Business plan.
As it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting
The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!
- The topic ‘Error 404, my website is not working’ is closed to new replies.
WordPress.com Forums 