Error 500

• 

  mdestroch · Member · Jan 30, 2019 at 3:09 pm

  • Copy link
  • Add topic to favorites

  Hello,
  My website is on WordPress, but I can’t connect. Is is written error 500. What can I do?

• 

  charleybea · Member · Jan 30, 2019 at 11:38 pm

  • Copy link

  Hello @mdestroch,

  Please provide the URL to the website you’re having this issue with so we can point you in the right direction for support.

  In case it helps, there are two versions of WordPress. This forum assists users with WordPress.com accounts and if you have a self-hosted version of WordPress, you can get assistance on their forums here.

• 

  mdestroch · Member · Jan 31, 2019 at 4:31 pm

  • Copy link

  This is the URL of my website:

• 

  mdestroch · Member · Jan 31, 2019 at 4:32 pm

  • Copy link

  Accueil

• 

  charleybea · Member · Jan 31, 2019 at 9:56 pm

  • Copy link

  Hello @mdestroch,

  Ahh, it looks like you’re using the self-hosted version of WordPress with OVH SAS. This forum assists users hosted with WordPress.com .

  500 errors are usually server side and I’d recommend reaching out to your host if you’re still having issues connecting to your website.

  Just to make sure it’s not your computer, try taking a look at common browser issues here. If you’re still having the same problem after trying this list, definitely reach out to your host.

  If it helps to know, I was able to pull up your website using the Chrome browser. So it’s possible this has been fixed already?

  Best of luck getting this sorted!