Error 500

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  bkdotmy · Member · Jul 23, 2020 at 7:46 am

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  what should I do when I face this error? it says the problem is from Woocommerce plugin, I have uninstalled it and can log in back to my dashboard but when I try to install back, I face this ‘Installation failed: Download failed. cURL error 18: transfer closed with 2558968 bytes remaining to read’
  What should I do? can you help me?

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  kokkieh · Staff · Jul 23, 2020 at 1:48 pm

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact support for the plugin you’re using directly for help with this. For WooCommerce, if you’re using the free version you can post in their community forum, here:

  https://wordpress.org/support/plugin/woocommerce/

  Or if you’re using any premium add-on downloaded from WooCommerce.com you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/