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  josereeca5162fb · Member · Apr 24, 2024 at 2:31 pm

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  Our Domain is powered buy you, we have not been able to access it to perform updates since the new administration was put in place.
  can you please help us with this issue or point me on the right direction? The URL is: leadershipalways.com

  Thanks in advance.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Apr 29, 2024 at 5:48 pm

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  Hello,

  It’s important to understand the distinctions between three different versions of “WordPress” to avoid any confusion:

  1. The free, open-source WordPress software that powers your website.
  2. WordPress.org, the open-source project where you can obtain the software for free to use on your chosen hosting provider.
  3. WordPress.com, a managed hosting provider of the WordPress software, which is the platform you are currently contacting.

  Since your site is not hosted with us, our ability to assist and provide advice is limited. However, I can guide you in the right direction to seek help.

  Your domain is registered with Name.com, and your hosting provider is A Small Orange. I recommend contacting your host first to address any issues with your website.

  I hope this explanation clarifies things! If you have any further questions or need assistance, please feel free to ask.