Error 500, First time user

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  jeffingram80 · Member · Jul 25, 2017 at 8:01 pm

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  I was given the admin access by the person who normally updates our website. I try to log in and at first it let me log in, but if I tried to click on ANYTHING I got an error 500 message. Now, it wont even let me log in, I enter the user and password and I get an Error 500 right away. I have no idea how I can get access to the admin portion of my website now. http://Www.signlanguageusa.com

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  solybarr · Member · Jul 26, 2017 at 2:58 am

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  Hello @jeffingram80,
  It seems your site is hosted by iPage ( Find your host using http://www.whoishostingthis.com/)

  Anyway, because this site is not hosted on WordPress.COM your best bet for support is going to the WordPress.ORG site > https://wordpress.org/support/

  Over there you can do a quick search on your 500 error message.

  If you are not sure the difference between .COM and .ORG, you can read about it here > https://en.support.wordpress.com/com-vs-org/

  I hope this helps!