ERROR 502

  • Unknown's avatar

    Hello

    Everytime I try to access my widgets through the appearance tab, I get an error page

    ERROR 502 – BAD GATEWAY

    Why am I seeing this page?
    The server that your request has reached is acting as a gateway or proxy to fulfil the request made by your client.
    Web Browser => Web Front-End => Web Back-End
    This server (Web Front-End) received an invalid response from an upstream (Web Back-End) server it accessed to fulfil the request.
    In most cases this will not mean that the upstream server is down, but rather that the upstream server and the gateway/proxy do not agree on the protocol for exchanging data.
    This problem is most commonly caused when there is a problem with IP communications between the Web Front and Back-Ends. Before you attempt to resolve this problem you should clear your browser cache completely.
    Our support staff will be happy to assist you in resolving this issue. Please contact our Live Support or reply to any Tickets you may have received from our technicians for further assistance.

    This means I can’t access my widgets to modify?

    Are you able to help?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    The blog I need help with is strengthtosucceed.com.

    Hi there,

    There are two different versions of WordPress.

    These forums only provide support for the WordPress.com version; your site appears to use the self-hosted version from WordPress.org (hosted by Bluehost)

    If you need support for a self-hosted site, please try posting your question in the WordPress.org support forums, or contact Bluehost.

    To learn about the differences between the two versions of WordPress (.com vs.org), please see this guide.

    Good luck!

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