Error 521

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  jcortz · Member · Jul 20, 2020 at 12:25 am

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  Getting error 521 from my wordpress dashboard. Cant make new entries for my website. Website is running fine. Problem is on dashboard.

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  staff-mckluskey · Staff · Jul 20, 2020 at 12:05 pm

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  Hi there!

  What’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/

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  jcortz · Member · Jul 20, 2020 at 1:26 pm

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  Hi;

  Website is brainstormpr.com

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  supernovia · Staff · Jul 20, 2020 at 6:13 pm

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  Ah, that site seems to hosted somewhere else. We can provide management and support for the sites hosted here on our servers, but you’re using the free software with another host.

  Here are some ideas though:

  – Check to see if you have an admin email with clues

  – Ask your host to check error logs

  – If this happened with a recent theme or plugin update or install, you can manually remove that:
  https://wordpress.org/support/article/managing-plugins/#manual-uninstallation

  – Ask your host to help you restore a good backup

  – Secure your installation: https://jetpack.com/support/securing-your-site-after-a-hack/

  Going forward, you’ll also want to use the correct forums for self-managed installations. Or, you’d be welcome to migrate your site to our services. You can find our pricing here:
  https://wordpress.com/pricing

  Good luck!