Error after updating WP

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  lowiekmatthys · Member · Sep 7, 2016 at 7:46 am

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  I updated WP two days ago and my whole site went down. We just asked sponsors to check out our new website and then this happens. Not happy AT ALL. Happiness engineers, it’s about this error : Class ‘TC_Ticket_Template_Elements’ not found in /data/sites/web/the-distillerybe/www/wp-content/plugins/bridge-for-woocommerce/ticket-elements/woo-billing-info.php on line 3.
  What could have caused this, how do I solve this and why is this update not working well?

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  houstonweaver · Member · Sep 7, 2016 at 9:35 pm

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  If you uploaded an update, you are using the version of WordPress supported through worpdress.org. This is the support forum for sites hosted here at WordPress.com and using a different version of the WordPress software.

  See the differences here:

  WordPress.com vs. WordPress.org

  Seek help through the forums for the WordPress.org version:
  https://wordpress.org/support/

  And perhaps with woocommerce.

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  lowiekmatthys · Member · Sep 7, 2016 at 9:36 pm

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  Thank you for this definitely legit comment.

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  houstonweaver · Member · Sep 7, 2016 at 9:38 pm

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  Good luck over with WordPress.org and with woocommerce. I think they will be able to help you clear it up.