Error and cant login

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  brmjem · Member · Feb 9, 2021 at 6:12 pm

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  Hi there ,

  another wp website of mine has this message

  ‘There has been a critical error on this website.
  Learn more about debugging in WordPress.’

  And i recently cleared all my mails so i cant find any wordpress emails sent to me about this…

  Please help me .Thank you

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  staff-doublebassd · Staff · Feb 9, 2021 at 7:13 pm

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  Hi there,

  What is the URL of the website that you are receiving the error message for?

  I the site hosted with us at WordPress.com?

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  brmjem · Member · Feb 9, 2021 at 7:38 pm

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  ‘ https://ryanabbott.com/ ‘

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  brmjem · Member · Feb 9, 2021 at 7:39 pm

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  it would be absolutely wonderful if you would be able to send in the email once again

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  brmjem · Member · Feb 9, 2021 at 7:41 pm

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  yes hosted by WP …could you please send in the email once again ? :)

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  staff-totoro · Staff · Feb 9, 2021 at 11:42 pm

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  Hi there,

  The site ryanabbott.com appears to be a self-hosted WordPress (also called “.org”) site hosted on Namecheap Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/ryanabbott.com+dns

  To clarify, we are not the only providers of WordPress sites, and Namecheap also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

  You may also wish to contact your host’s support team for more assistance.

  Hope that points you in the right direction!