Error and website down!

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  jessi1111 · Member · Mar 4, 2022 at 10:30 pm

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  Hi my site on the mobile keeps saying There has been a critical error on this website.

  Learn more about troubleshooting WordPress.

  along with on desk top it says it when ever i click any of my tabs to navigate through the site. Please advise on how to fix this!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  ericfri · Staff · Mar 4, 2022 at 10:33 pm

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  Hi there,

  What’s the URL of the website you’re having trouble with?

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  jessi1111 · Member · Mar 5, 2022 at 7:02 pm

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  https://www.jessifrancishairandwellness.com/

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  ericfri · Staff · Mar 5, 2022 at 8:05 pm

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  It looks like you’re using the open-source WordPress.org platform and it’s being hosted by GoDaddy. This forum is dedicated to supporting the hosted WordPress.com platform, they’re similar but separate.

  That being the case, your best course of action would be to contact GoDaddy support or post your question in the WordPress.org forums.

  https://www.godaddy.com/contact-us
  https://wordpress.org/support/forums/

  There was also a link provided on the error page about potential fixes.

  https://wordpress.org/support/article/faq-troubleshooting/

  Cheers,
  Eric