How do I fix an "ERROR! Apache/2.2.3"?

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  jenniferlynnpereyra · Member · May 22, 2011 at 9:26 pm

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  I receive this error when trying to log in to my admin site. Using http://www.jenniferpereyra.tateauthor.com takes me to a default parallels plesk panel which says the site doesn\’t exist.
  Blog url:

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  andrewspittle · Staff · May 22, 2011 at 9:28 pm

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  Hi, it sounds like your site is running a self-hosted installation of WordPress.org.

  Just to clear up any any confusion, WordPress.org and WordPress.com are separate entities.

  For help with a self-hosted site you’ll want to try the WordPress.org forums.

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  jenniferlynnpereyra · Member · May 22, 2011 at 9:30 pm

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  Thanks for your reply but my understanding is that it is not a wordpress.org site.

  I actually had problems with this in the past as I was trying to do things that I was told were only for .org sites and it was explained that I need to be on the .com support.

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  andrewspittle · Staff · May 22, 2011 at 9:32 pm

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  There aren’t any domain records for jenniferpereyra.tateauthor.com in our system. Also, when I looked up the CNAME record for jenniferpereyra.tateauthor.com nothing was returned. A CNAME would be required for the domain to load at WordPress.com.

  Is there an underlying WordPress.com URL that you are trying to get this set up with?

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  jenniferlynnpereyra · Member · May 22, 2011 at 9:36 pm

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  Hi Andrew

  That is concerning…

  This is where I would go to log on to my admin site.

  http://jenniferpereyra.tateauthor.com/wp-login.php

  I’m not sure if that helps at all.

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  andrewspittle · Staff · May 22, 2011 at 9:38 pm

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  Okay, that loads an error page for me that is not a WordPress.com error page. I’m pretty certain you are running a self-hosted installation of WordPress.org on that site. I would recommend contacting your web host or posting in the forums I linked to above.

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  jenniferlynnpereyra · Member · May 22, 2011 at 9:39 pm

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  Thanks Andrew! I greatly appreciate the help. I have already sent them e-mails and am waiting to hear back.

  Jen