Error authorizing credit card. Please Contact Support quoting error HYTFSI.
-
Hi I am unable to purchase a plan subscription for plosibilities.wordpress.com. Every time I try to pay (different cards) it says the same error.
The blog I need help with is: (visible only to logged in users)
-
I don’t see anything that would be blocking payments under your account currently.
Would you please try again?
-
-
We had our payments team look into this and you should be able to try again.
However, many of the errors we’re seeing from your purchase attempts was that your bank is blocking the transactions from going through – so you may want to reach out to them before you try that purchase again to make sure they know that this is a legitimate transaction.
I hope that helps!
-
I reached out to the bank and they said there is nothing wrong with the card. I’ve tried different cards and get the same error.
-
Again, the errors we are getting are coming from your bank, so there’s not much we can do on our end.
However it looks like you were able to complete your purchase after all, so it looks like you’re all set.
In the future, since you have a Pro plan, you have access to priority email and live chat support. You can access this priority support from your account page where you can get help more quickly than posting in the free public support forums.
https://wordpress.com/help/contact
Thanks!
- The topic ‘Error authorizing credit card. Please Contact Support quoting error HYTFSI.’ is closed to new replies.
WordPress.com Forums 