Error authorizing Google Docs add-on
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I was able to authorize the plugin but when another one of our admins tried, she is gets the error “We could not verify your authorization with that site”. I created another admin account for her to try with and we get the same error. I then deleted the site in my Google Docs and reauthorized it for me, and it works.
The account affected has a WordPress.com account and is able to see everything associated with the site when logged into WordPress.com. It just will not authorize for this plugin.
This is a great idea for an add-on. Thank you for creating it. I’m guessing there are just a few bugs, as it appears from others in the forums that multiple people are having this same authorization bug. “Move fast and break things”. :)
I’ll have her comment on this thread to answer additional questions.
The blog I need help with is: (visible only to logged in users)
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The blog I need help with is http://www.themadeinamericamovement.com.
Sorry but you are in the wrong place.
These forums are only for blogs/sites hosted by WordPress.comWordPress.COM and WordPress.ORG are completely separate and different http://support.wordpress.com/com-vs-org/
And you should ask in the WordPress.org forums.
http://wordpress.org/support/If you don’t have a username on the ORG forums, you’ll need to register one there.
Cheers
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Liz, the site is http://www.themadeinamericamovement.com
galois, the add-on works through Jetpack, which requires a WordPress.com account. So, does that make it a WordPress.com or WordPress.org issue?
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staff-zinnia – other than the announcement of the add-on in the News Blog, is there a support guide (COM or Jetpack) that we can refer users to? Or should users be referred to the Chrome extension page directly? Thanks for any guidance.
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Hi justjennifer –
We do not have specific documentation on the extension outside of that post.
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Hi Liz- OK. Shall I assume then that for support issues the extension page is the preferred resource? Thanks again.
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Got it! :)
I’ll just leave this link here then: https://chrome.google.com/webstore/detail/baibkfjlahbcogbckhjljjenalhamjbp
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