error AXLZNE

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  unclefadaka · Member · Dec 5, 2021 at 10:43 am

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  Hello!

  We are trying to pay for a package on Jetpack and it keeps saying “Purchases are currently disabled. Please contact us to re-enable purchases.”

  Its been like that since.

  Whats the solution to this please.

  The blog I need help with is: (visible only to logged in users)

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  amirudra789 · Member · Dec 5, 2021 at 1:27 pm

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  Hello

  I have tagged this thread for staff assistance, they help would reach out to you soon. We appreciate your patience on this.

  Regards

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  staff-totoro · Staff · Dec 5, 2021 at 6:08 pm

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  Apologies but we are not able to help with transaction issues as this is the forum for free sites without upgrades. However, I see that you have an open ticket (created automatically) with our Billing Support team regarding this issue. They will follow up with you directly via email as soon as they know more.

  Thanks for your patience!