Error AXLZNE

• 

  jaseapsara · Member · Feb 26, 2025 at 9:36 am

  • Copy link
  • Add topic to favorites

  Please help as I’m trying to buy a domain but I’m currently facing this error

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  jaseapsara · Member · Feb 26, 2025 at 9:41 am

  • Copy link

  i want to buy a new domain which is not related with jaseapsara3.wordpress.com

• 

  jaseapsara · Member · Feb 26, 2025 at 9:58 am

  • Copy link

  please help. Thank you

• 

  staff-oikake · Staff · Feb 26, 2025 at 10:09 am

  • Copy link

  Hi,
  
  Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”
  
  You can also send an email directly to billingsupport@wordpress.com if you prefer.
  
  Thanks!

• 

  jaseapsara · Member · Feb 26, 2025 at 10:16 am

  • Copy link

  thanks for your reply! I’ll send the email right away.