Error caused by plug in update

  • Unknown's avatar

    I tried to update my plug-ins and now whenever I try to go to my website, I get this error message:

    Parse error: syntax error, unexpected ‘[‘ in /home/content/24/11610724/html/wp-content/plugins/themeisle-companion/obfx_modules/image-cdn/init.php on line 44

    How do I get my website back?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    There are a few steps that can help to resolve this problem.

    If you updated your plugins one at a time, then you’ll know which plugin is the problem. Deactivate it. Test the website.

    If everything is working ok, delete that plugin, contact the developer, and find a new plugin that does the same thing.

    If you updated all of your plugins at once, you won’t know which plugin is the problem. Deactivate all of them.

    Now, activate them one at a time, testing the site after each activation.

    When you find a plugin which is a problem, delete it, contact the developer, and move on to the next plugin until they are all tested.

    Now you can head off and find new plugins to replace the buggy ones.

    Hope this helps!

  • Unknown's avatar

    I can’t even get into the admin page to delete the plug-in. I just get the same error message.

  • Unknown's avatar

    Hmm,

    I found the information below from an article that may help if you do not have access to the admin page.

    “If you don’t have access to the WordPress dashboard (usually you’ll get the White Screen of Death, but not always”

    2. You’ll have to get into the file structure of your site using either ftp (preferable) or your host’s file manager.

    3. Find the plugins folder. It will be at wp-content/plugins and all of your plugins will have their own folder within that plugin folder.

    4. If you updated your plugins one at a time, then you’ll know which plugin is the problem. Deactivate it by deleting the plugin’s folder. Don’t freak out about this, plugins are freely available on the repository, so there’s no need to hoard them on your site. Test the website. If everything is working ok, contact the developer, and find a new plugin that does the same thing.

    5. If you updated all of your plugins at once, you won’t know which plugin is the problem. Deactivate all of them by renaming the plugin folder from plugins to broken-plugins. WordPress won’t recognize them because they are in the wrong folder. Create a new folder called “plugins”. Now, activate them one at a time by moving each plugin’s folder from /broken-plugins to /plugins. Test the site after each plugin activation. If the plugin breaks your site, delete it’s folder, contact the developer, and move on to the next plugin until they are all tested. Now you can head off and find new plugins to replace the buggy ones.

    If deactivating all the plugins doesn’t work, you could have a problem with the theme. Try activating the default WordPress theme. Those are TwentyThirteen, TwentyTwelve and such. WordPress should always work with no plugins activated and the default theme active. If not, you could have had a corrupted WordPress update. Just re-do the update of WordPress.

  • Unknown's avatar

    Thank you so much! I will try that.

  • The topic ‘Error caused by plug in update’ is closed to new replies.