Error Checkout: Mobile is invalid

  • Unknown's avatar
    leemorgann · Member ·

    The checkout page is faced error ‘ERROR: Array ( [error] => Array ( [type] => UNPROCESSABLE_ENTITY [message] => Array ( [0] => Mobile is invalid ) ) )’ when home/office phone number is submitted as billing phone instead of a mobile number for Billplz payment method. Could anyone help me in finding out the cause of this error? I typed in my office phone number for checkout when direct transfer is selected and there is no issue at all. I am afraid this error will greatly reduce my website conversion.

  • staff-mckluskey · Staff ·

    Hi there!

    What’s the address of the site you’re working on?

    Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

    https://wordpress.org/support/forums/

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