Error code 1001 when renewing domain

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  marmaladeseason · Member · Jun 19, 2015 at 8:20 pm

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  I tried to renew today and got error code 1001. I also got the message the domain wasn’t renewed. However, my payment went through. Not sure where to go from here.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 19, 2015 at 8:24 pm

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  That’s strange. I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  marmaladeseason · Member · Jun 19, 2015 at 8:24 pm

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  Okay. Thank you.

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  timethief · Member · Jun 19, 2015 at 8:25 pm

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  You’re welcome.

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  staff-blorbo · Staff · Jun 19, 2015 at 9:30 pm

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  Sorry about that, it’s all fixed up now. :)

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  marmaladeseason · Member · Jun 19, 2015 at 9:59 pm

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  Awesome. Thank you!

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  staff-blorbo · Staff · Jun 19, 2015 at 10:03 pm

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  You’re welcome!

  Please let us know if you need any further assistance!

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  dbee23 · Member · Jul 28, 2015 at 7:04 am

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  I tried to renew today and got error code 1001.

  The blog I need help with is thesmileroutine.com.

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  staff-blorbo · Staff · Jul 28, 2015 at 6:01 pm

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  As this may involve transaction information, please start your own thread: https://en.forums.wordpress.com/forum/support#postform

  Or, contact us via https://en.support.wordpress.com/contact/