Error code 500

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  teachakidinfo · Member · Aug 25, 2022 at 1:41 pm

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  I keep on getting an error message that I can’t connect to my site. Can you please assist its negatively impacting my small business.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Aug 25, 2022 at 10:28 pm

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  I’m sorry you’re having trouble! Can you ask your host for help with this? It’s a guide for troubleshooting that particular error message:
  https://wordpress.org/support/article/common-wordpress-errors/#internal-server-error

  Going forward, you’ll want to be sure to use the forums for the free WordPress code, as that’s fairly different from the hosting services we’re supporting here:
  https://wordpress.org/support/forums/

  Here are the main differences:
  https://wordpress.com/support/com-vs-org/#overview-of-options

  Hoping that helps!