Error code for Bakery editor

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  aishasoleeva · Member · Jun 16, 2020 at 4:58 pm

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  Just for my Home page the wordpress bakery editor is giving a 500 error code. (says internal server error) Please help! What do I do?

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  staff-blorbo · Staff · Jun 16, 2020 at 5:44 pm

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  What is the URL of the site with the problem?

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  aishasoleeva · Member · Jun 16, 2020 at 7:47 pm

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  It is Soleeva.com

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  staff-blorbo · Staff · Jun 16, 2020 at 9:11 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  And, you can find support for your editor at https://support.wpbakery.com/