Error Code : HYTFSI

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  nualsmun23 · Member · Dec 7, 2022 at 5:45 pm

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  We are not able to make payment to the purchase of our domain and bill the annual plan and it is showing an error authenticating the credit card. Error Code :  HYTFSI

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Dec 7, 2022 at 10:21 pm

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  Apologies but we are not able to help with transaction issues as this is the forum for free sites without upgrades. However, I see that you have an open ticket (created automatically) with our Billing Support team regarding this issue. They will follow up with you directly via email as soon as they know more.

  Thanks for your patience!

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  staff-totoro · Staff · Dec 7, 2022 at 10:26 pm

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  Hi again,

  I was able to confirm with our payments team that your account is in good standing and you should be OK if you try your purchase again, thanks!