Error code: SBOX_FATAL_MEMORY_EXCEEDED

• 

  francisthailand · Member · Jun 18, 2021 at 7:06 am

  • Copy link
  • Add topic to favorites

  How to fix Error code: SBOX_FATAL_MEMORY_EXCEEDED ?

  The site I need help with is prolock-electric.com/wp-admin/post.php?post=1347&action=elementor. It is not hosted by WordPress.com, but it is connected with Jetpack. This site is not linked to my WordPress.com account.

• 

  fstat · Staff · Jun 18, 2021 at 9:07 am

  • Copy link

  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted elsewhere. Therefore, you need to contact your hosting provider regarding your issue.

  We’re only able to provide support for WordPress websites that are hosted by us. If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org