Error code: SBOX_FATAL_MEMORY_EXCEEDED

  • Unknown's avatar
    francisthailand · Member ·

    I am havig this error ‘Error code: SBOX_FATAL_MEMORY_EXCEEDED’ with my site when I try to upload image to the site this shows up all the time.

    The site I need help with is prolock-electric.com/. It is not hosted by WordPress.com, but it is connected with Jetpack. This site is not linked to my WordPress.com account.

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

    Please contact support at your hosting provider directly for help with this, as they control the memory limits on your server.

    For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

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