Error code when paying

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  dilarul · Member · Feb 1, 2023 at 2:09 pm

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  AXLZNE error code

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  dilarul · Member · Feb 1, 2023 at 2:28 pm

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  Off to a great start, eager to pay a for a yearly sub, and now y’all don’t even want my money.
  
  

  Purchases are currently disabled. Please <a href=”https://wordpress.com/error-report/?url=(email visible only to moderators and staff)”>contact us</a> to re-enable purchases.

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  staff-doublebassd · Staff · Feb 1, 2023 at 3:37 pm

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  Hi there,

  I checked your account, and your ability to purchase upgrades has indeed been disabled, and you should’ve received a notification in your dashboard regarding this. We cannot assist you in the forums but click on the notification in your dashboard to reach our payments staff.

  Our Billing Support team handles inquiries about this. You can contact them for assistance using the link in your dashboard: “Purchases are currently disabled. Please contact us to re-enable purchases.” You can also send an email directly to billingsupport@wordpress.com as well.

  Thanks!