Error codes

  • Unknown's avatar
    qtluxuries · Member ·

    Received error code RBLKLU when trying to pay for a shipping label on website & error code HYMNCA when trying to add a new credit card on wordpress

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-trexing · Member ·

    Hello there!

    Regarding your inquiry, our dedicated Billing Support team is the best resource to help you out. You can easily reach them by clicking on the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

    If you prefer, you can also send an email directly to billingsupport@wordpress.com. They will be more than happy to assist you with any billing-related concerns.

    Please keep in mind that we are unable to provide assistance for this matter through the public support forums.

    I hope this information is helpful! Let me know if there’s anything else I can do for you.

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