Error during export

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  derekquin · Member · Aug 8, 2020 at 5:51 pm

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  Attempted to export website content and received error instructing me to contact support.

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  austinsangs · Member · Aug 8, 2020 at 5:57 pm

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  Hey @derekquin –

  Make sure that the site that you are exporting from is set to Public.

  I’m adding a modlook tag for staff assistance. Please hold while they respond.

  Cheers

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  kokkieh · Staff · Aug 8, 2020 at 6:05 pm

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  Hi there,

  Are you trying to export https://pmalynnwood.wordpress.com/? What is the exact error message you’re seeing?

  Our logs show an export for that site completed successfully around two hours ago, and we sent you an email with a link you can use to download the file. Did you receive that email?

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  derekquin · Member · Aug 8, 2020 at 6:11 pm

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  It seems to be working now. Thank you.