Error editing image

  • Unknown's avatar
    vjmedinah · Member ·

    I’m trying to change my blog’s header image, but when I click on ‘Crop Image’ I get an error saying ‘There has been an error cropping your image.’ and I cannot continue from there. I see online that this can be due to the version of PHP run by the site, but since I’m on a free plan I don’t have the option of changing that. Is there anything I can do to fix this issue from my side?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-sheva · Staff ·

    Hi @vjmedinah,

    We’ve duplicated this issue and reported it here, if you’d like to follow along:
    https://github.com/Automattic/wp-calypso/issues/52182

    Since Chateau is a retired theme, you might want to consider switching to a recommended theme by going to Appearance → Themes.

    Retired themes are no longer maintained, so you might continue to run into this issue even if the above bug is resolved.

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