error en pagina

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  jardinsverticals · Member · Dec 24, 2019 at 9:36 am

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  no se carga la página

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  staff-mckluskey · Staff · Dec 26, 2019 at 1:04 pm

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  Hi there!

  What’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/

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  jardinsverticals · Member · Dec 28, 2019 at 2:25 am

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  Hola fresatomica,

  La pàgina és http://www.tocatsdelterrat.cat
  I instal letsencrypt for de sal certificate but my hosting sw pannel dont support, then my page shut down and i can’t found adminwp.
  I try with filezilla but seems dont run goods on my router.

  Do you know any solution, please?

  Thank you so much!

  Ferran Mauri
  http://www.tocatsdelterrat.cat
  (email visible only to moderators and staff)
  617637189

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  staff-blorbo · Staff · Dec 28, 2019 at 8:11 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://en.support.wordpress.com/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  And, you can find support in your native language at https://es.wordpress.org/support/

  Your hosting provider’s support team may also be able to assist.