Error Encountered-Cannot download Export XML

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  justjennifer · Member · Nov 19, 2013 at 11:29 am

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  Howdy,

  While trying to download a full export XML file for my appended website I encountered an error:

  Oops, there was a little problem with your export. We’re fixing this behind the scenes. Please try the export again in a few minutes.

  No joy even after a few minutes or an hour or from a different browser on the same computer or from a different computer in a different location.

  I encountered no errors while downloading 5 other full export XMLs this morning and this one is not the largest of the 6 (if I can determine by the last download in October).

  Thanks for the assist.

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Nov 20, 2013 at 12:34 pm

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  Hi justjennifer,

  Hm, sorry about that! I have our team looking into why that error popped up (and keeps popping up), and I’ll let you know what they say. :)

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  rachelmcr · Member · Nov 20, 2013 at 1:36 pm

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  Hi Jen, our devs fixed the issue that was causing this error, so your export should work for you now. Let me know if you continue to have any trouble with it. :)

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  justjennifer · Member · Nov 20, 2013 at 3:59 pm

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  Thanks so much!