Error establishing a database connection

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  stmaryathill · Member · May 27, 2021 at 2:30 pm

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  Hello,
  For some reason the stmary-at-hill.org website is sayong ‘error establishing a database connection’. I can’t log in to try and fix it and the whole website is down too.

  Thank you,
  Leah

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  staff-ozmodiar · Staff · May 27, 2021 at 3:49 pm

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  What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

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  stmaryathill · Member · May 28, 2021 at 10:29 am

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  Hello,

  Here is the URL https://www.stmary-at-hill.org/

  Thank you.

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  staff-mckluskey · Staff · May 28, 2021 at 12:23 pm

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  Hi there!

  I’m afraid we won’t be able to help you here as your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.