Error establishing a database connection

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  kimberlytsn11 · Member · Jun 23, 2023 at 12:33 pm

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  Hello,

  I’ve edited the config file through the file manager plugin within a company account. The config file caused the error establishing a database connection everywhere, and now even the dashboard or clicking anywhere is inaccessible. Any possible way to revert this.

  In need of help urgently, would appreciate if anyone can help.

  

  

  The blog I need help with is: (visible only to logged in users)

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  mountaingoat76 · Member · Jun 23, 2023 at 1:10 pm

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  Hey there, is this a wordpress.com hosted website or is it being hosted on a different provider and using the WordPress.org self-installation on your own server?

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  maciejpilarski · Staff · Jun 23, 2023 at 3:26 pm

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  Hello,

  Thank you for reaching out to us! I’d like to kindly inform you that we only provide support for sites hosted on WordPress.com. As your site https://11-technology.io/ is hosted outside of WordPress.com, we won’t be able to assist you with your query.

  You may wish to get in touch with your hosting provider support team, or alternatively, you can seek guidance from the community support forums over at https://wordpress.org/support/forums/.

  If you have any questions about WordPress.com-hosted sites in the future, feel free to ask. We’re here to help. Have a great day!