Error establishing a database connection

  • Unknown's avatar
    melinatag1 · Member ·

    Hi there

    My website is down and it’s been more than a week
    It says ‘Error establishing a database connection’ when I log on it
    I understand it’s linked to Jetpack but that’s all I know and I’m not a developer
    Please can you help me having it back up?

    Many thanks,
    Melina

    The blog I need help with is: (visible only to logged in users)

  • amandasjackson · Staff ·

    Hello there,

    Sorry to hear that you are having this issue with your site being down. I see that the URL of the site you are looking for help with, is actually hosted on GoDaddy, and not here on WordPress.com. Here is a link to directly contact JetPack support: https://jetpack.com/contact-support/

    Hope this helps :)

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