Error establishing a database connection

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  niksvalecha · Member · May 25, 2020 at 3:56 pm

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  The WP admin login was provided to me by some colleague for our educational website which is jaihindcasestudycohort.com
  I’m unable to login anymore as it says that such an account does not exist. Is there anyway to retrieve the website with all it’s contents?

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  obt28 · Member · May 25, 2020 at 4:12 pm

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  Hello @niksvalecha –

  Your website is not hosted on WordPress.com!

  You need to contact your website host to retrieve your website content.

  If you’re using the open source version of WordPress.org software at another host, you can ask for help from this link: https://wordpress.org/support/forums

  Please note that this forum is for WordPress.com hosted sites only. You can learn more about the differences from the help documentation: https://wordpress.com/support/com-vs-org/

  Best,