Error establishing a database connection Help I don’t know how to fix this

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  info9ee9c295f4a · Member · Sep 30, 2020 at 8:58 pm

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  Can someone help me with this. My website is completely down.

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  staff-totoro · Staff · Oct 1, 2020 at 2:31 am

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  Hi there,

  I do not see any sites under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login?  What is the URL of the site you are needing help with? Are you using another provider like GoDaddy, Bluehost, Hostgator, etc?

  Happy to check in our system so we can take a closer look.