Error Establishing Database Connection

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  quintonjkappel · Member · Mar 2, 2022 at 2:21 pm

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  Hello!

  As the subject line indicates, my website is failing to load. Could you please advise on how to fix it?

  Thank you,
  Quinton

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  emilijamu · Member · Mar 2, 2022 at 5:02 pm

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  Hi Quinton!

  What’s the URL of the site that is failing to load? Are you possibly referring to https://quintonkappel.com/ that you’ve mentioned in a previous thread, or this is related to another site?

  If this is related to https://quintonkappel.com/ this site is loading without any issues on my end. However, it uses the open-source WordPress software (from WordPress.org), and it’s hosted elsewhere and not on WordPress.com. Therefore, at these forums, we can only help with sites that are hosted only on the WordPress.com servers.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  Hope this helps!